We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.


Dog Fleas and Ticks

Fleas and ticks are commonly found on dogs in this area. The simplest method to avoid these pests is to use a prevention program. Selection options are vast so discussing options and goals are vital to making an informed decision. There is so much fear regarding parasites it is also important to talk with our staff if your dog has been exposed.

How can I tell if my dog has fleas or ticks?

Fleas are very difficult to see directly. If your dog has fleas, the number one sign will be incessant scratching, especially around the ears, neck, and rump. Sometimes you may observe hair loss or scabs due to allergy flea dermatitis. You may see flea dirt (a polite term for flea feces) if you comb your dog over a paper towel, you will see black dots fall if you moisten the towel the specks will turn red. Ticks are a little more difficult, if they have not had a feeding they are rather tiny. If you pet your dog and feel a small lump you haven’t felt before it could be a tick. Sometimes they will look like, or remind you of, a skin tag. If you are walking your dog in the woods, tall grass areas, or tick-infested environments, make sure to give your dog a tick check, as well as yourself.

How can I prevent fleas and ticks on my dog?

You can prevent your dog from getting ticks and fleas by using either oral and/or topical medication available at our clinic. Examples include Revolution, Simparica, Bravecto, etc. There are so many options for flea/tick prevention that reviewing your dog’s individual risk and personal preferences with our veterinarian can be helpful in making a decision.

What are the treatment options for dogs who have ticks?

If your dog has a tick, it is important to remove all of the head and all eight legs. Our staff can review techniques and provide tick twisters to aid in removal. Once the tick is removed, your veterinarian can verify the type of tick which will also narrow down the type of the diseases that tick can potentially carry. The disease of greatest concern at this time is Lyme (borreliosis) but ticks can also carry anaplasmosis, ehrlichiosis, or rickettsia You can then discuss testing and monitoring steps required for your dog. This time is also important to review the need or type of preventative treatment.


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COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

The following changes are effective as of Friday, March 20, 2020:

1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 519.797.2960. We will take a history from outside of your vehicle, and bring your pet into the clinic for an examination with the veterinarian. We will then return to your vehicle with your pet to discuss our recommended treatment plan.

2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.

3. We are still OPEN with the following hours: Monday to Friday: 8:00 am - 5:00 pm, and Saturday: 8:00 am - 12:00 pm.

4. If you are ordering food or medications, please allow 2-4 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone.

5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.

6. Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

7. Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.

- Your dedicated team at Southampton Pet Hospital