Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
Do you also do private behaviour counselling and training?
Unfortunately, we are unable to provide home-based behaviour training. We are eager to help with your concerns, so please review them with our staff and veterinarians during puppy booster appointments. There are a number of puppy classes in this area that we can direct you to as well.
When should my puppy start school?
Puppy socialization is a balancing act between behavioural development and risk of disease. Usually, you can start puppy school when your puppy is approximately 12 weeks old. This timeframe allows them to have two vaccination and is a prime time for socialization. Ultimately, the timing for a puppy class is based on the policy of the training school you are attending.
Where do you offer socialization classes?
Sadly, Southampton Pet Hospital does not have the facilities for socialization classes at this time. When clients are looking for a place to train we have listings for a number of trainers in our area.
What are the training methods used to train puppies?
Positive reinforcement or clicker training are common methods of training for puppies. In medical literature, it is well established that negative or intimidating techniques do not yield long-lasting success in training.
Do classes take dogs from puppyhood to advanced obedience?
The only limit to training programs is your imagination. Advanced programs include scenting, agility, dancing, etc. The most important part is you and your puppy enjoy the time together.
With recent changes to restrictions on businesses, we are pleased to advise that effective May 15, 2020 some restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call us. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
4. NEW PET OWNERS
Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.
5. OPERATING HOURS
We are OPEN with the following hours:
- Monday to Friday: 8:00 am - 6:00 pm - Saturday: 8:00 am - 2:00 pm - Sunday: CLOSED
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!