We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.

519.797.2960

Insurance & Finance Options

Emergencies are unexpected and sometimes costly.  The following are some options for your peace of mind.

 

Financing

Fairstone – “At Fairstone, we offer responsible borrowing solutions for Canadians with fair to good credit scores, who are looking for an option other than a payday lender.  Fast online loan application for loans starting at $500.”

Scratch Pay – “Simple transparent payment plans for medical financing. No prepayment penalty. Finding your plan does not affect your credit score.”

Petcard (Credit Card) – “Petcard offers a simple and affordable way to finance the treatment or product your pet needs, and it allows you to get it without delay. The ideal alternative to writing a cheque. Petcard’s veterinary financing programs ensure that you don’t delay the treatment your pet needs due to cost concerns by offering you a variety of financing terms with convenient monthly payments.

PayBright (credit card) – “Wherever you choose to shop, payments should be easy. PayBright lets you pay overtime for the things you love. Just select PayBright at checkout at thousands of stores nationwide.”

 

Pet Insurance

Trupanion – “With Trupanion all pets get the best coverage we have to offer under our one simple plan.  Your pet receives unlimited lifetime insurance coverage without caps.  Our plan covers 90% of actual veterinary costs for eligible claims once you meet the deductible.”

Petline Insurance Company – “Petline Insurance Company has a number of product lines. Our core brand is Petsecure pet health insurance. We also underwrite OVMA Pet Health Insurance, Desjardins Pet Insurance Program, The Personal Pet Insurance Program, CAA pet insurance, Pet Insurance for Hudson’s Bay customers, Toronto Humane Society Pet Health Insurance, and Nova Scotia SPCA Pet Health Insurance.”

OVMA Pet Insurance – “OVMA believes that purchasing pet insurance should be easy. That’s why we created the OVMA Pet Health Insurance Program. The program offers great coverage at an affordable price”

Pets+Us – “Pets+Us If your pet has an accident or becomes ill, you’ll want to give him or her the best care, without worrying about the expense. The cost of an illness – even just the diagnosis – can be high. Accident & Illness coverage means you’re as prepared as you can be.”

Petplan Pet Insurance – “Petplan is much more than a pet insurance provider. We’re dedicated to providing pet parents with the support, resources and tools they need to keep their pets, not just surviving, but thriving long into old age. Simply put, we aim to be the kind of company that will make our pets proud.”

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COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

The following changes are effective as of Friday, March 20, 2020:

1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 519.797.2960. We will take a history from outside of your vehicle, and bring your pet into the clinic for an examination with the veterinarian. We will then return to your vehicle with your pet to discuss our recommended treatment plan.

2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.

3. We are still OPEN with the following hours: Monday to Friday: 8:00 am - 5:00 pm, and Saturday: 8:00 am - 12:00 pm.

4. If you are ordering food or medications, please allow 2-4 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone.

5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.

6. Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

7. Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.

- Your dedicated team at Southampton Pet Hospital