We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.


Bug Bites: Lyme Disease Explained

Being fairly new to the front end (reception) at the Southampton Pet Hospital means that I don’t have the same knowledge base that the RVT’s and veterinarians have.

I wanted to know what Lyme disease was and how it would affect my animals; should they be unlucky enough to get it.

First off, I didn’t know that Lyme disease is caused by a bacterium. I did know that Lyme disease can affect pets and humans alike; as you likely do.

Lyme disease thrives in mice, deer and other small mammals. It is categorized as a vector-borne disease transmitted by arthropods aka ticks. It is transmitted to our pets (and us) through those pesky little bloodsucking ticks that hang out in wooded or grassy areas!

Once on the unsuspecting host, it will take some time to find a nice spot to feed. It will cut into the skin and insert its feeding tube. Some have barbs on their feeding tubes, which keep them firmly in place and others secrete a cement-like paste. They feed for several days and drop off to begin the process again. (I’m starting to think that mosquitoes aren’t that bad!)

Ticks wait for their hosts on the tips of grasses (or shrubs), they stretch their tiny little arms high in the air (picture a child reaching up for a hug) and latch on to their unsuspecting hosts. This process is called questing. Contrary to popular belief, they don’t jump or fly.

If your pet is diagnosed; not to worry, you’re not at risk of getting Lyme disease from your pet. Both humans and domesticated animals don’t carry enough of the Lyme bacteria in their blood to infect a feeding tick.

A tick must feed for 24 hours to transmit the disease. So, finding and removing the tick (or being on a preventative that will kill any biting ticks in less than 24 hours) as quickly as possible reduces the chance of infection. Pay special attention to hard-to-see areas such as the groin and under the legs and armpits. Signs to watch for are swollen glands, lack of appetite and fever, inactivity and arthritis that presents as pain, some swelling near joints and lameness.

Silly me – I used to be scared of skunks and bears when hiking in the bush. Not anymore.

Written by: Melanie Hamilton, CCR



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COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

The following changes are effective as of Friday, March 20, 2020:

1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 519.797.2960. We will take a history from outside of your vehicle, and bring your pet into the clinic for an examination with the veterinarian. We will then return to your vehicle with your pet to discuss our recommended treatment plan.

2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.

3. We are still OPEN with the following hours: Monday to Friday: 8:00 am - 5:00 pm, and Saturday: 8:00 am - 12:00 pm.

4. If you are ordering food or medications, please allow 2-4 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone.

5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.

6. Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

7. Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.

- Your dedicated team at Southampton Pet Hospital