We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.
What is a hot spot?
Hot spots are one of the most frustrating skin conditions your dog can get. The sores appear on the surface of your dog’s skin and can rapidly become large, painful lesions. Hot spots can appear anywhere on your dog’s body but the most common areas to find them are the head, neck or hip. Hot spots are not dangerous to your dog’s health but it can be very irritating for them as it can be very painful so it’s best that we treat as soon as possible.
What causes it?
Hot spots can develop from any skin irritation your dog has such as an insect bite, allergy (environmental or food). It can be compared to getting a mosquito bite, it becomes so itchy that you want to continuously scratch it. Your dog is doing anything and everything they can to relieve the itch such as scratching, licking and biting. The area then becomes red, raw and develops into a painful sore.
What to do if you see a hot spot?
Inform your veterinarian as soon as possible. Although it’s not an emergency, hot spots are very uncomfortable and you want your pet feeling back to their happy, healthy selves.
How will the wound be treated?
When treating the hot spot, the main goal is to get the sore cleaned and clip the hair around the area to let the air get to it. A really important step is to deter your pet from further traumatizing the area. An e-collar or “cone of shame” may be needed for this step. Your veterinarian may give an injectable drug at the appointment as well as send you home with:
Instructions for cleaning the wound
A topical or oral steroid for management of pain and itching
A flea preventative
Will the hot spot return?
There is a chance the hot spot will return if the underlying cause has not been found so your veterinarian will want to understand when your pet develops the hot spots and how often they develop. This is why it’s so important to keep in touch with your veterinarian and let them know when skin issues arise so your veterinarian can help your pet live a long and happy life.
Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.
The following changes are effective as of Friday, March 20, 2020:
1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 519.797.2960. We will take a history from outside of your vehicle, and bring your pet into the clinic for an examination with the veterinarian. We will then return to your vehicle with your pet to discuss our recommended treatment plan.
2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.
3. We are still OPEN with the following hours: Monday to Friday: 8:00 am - 5:00 pm, and Saturday: 8:00 am - 12:00 pm.
4. If you are ordering food or medications, please allow 2-4 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone.
5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.
6. Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
7. Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.
Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.